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SUPPORT / FAQ
To help potential clients I've answered some of the most frequently asked questions I
receive. If there is anything else you want to know, or for additional explanation, you
can contact me.
1.What exactly do you sell?
2.How much does it cost to work with you?
3.How long will the project take to complete?
4.What does the process involve?
5.How long does it take you to do a portrait?
6. I really want a portrait. Why does it cost so much money?
7.You're in a different country from me. Will this affect things?
What exactly do you sell?
I sell brand identity design that differentiates my client's companies from their competitors.
How much does it cost to work with you?
What I charge varies depending on the specific needs of each client.
How long will the project take to complete?
Time frames vary from one week to three months or more, with the schedule depending almost
entirely on project deliverables.
What does the process involve?
I spend time reviewing client information, then begin the research and brainstorming stage. I
take account competitors, market trends, history of the business, the future and the current
brands. Sketch helps generate a strong set of possible directions. I normally narrow the design
focus until I have one or two strong options for digitizing and conceptualizing. The rendering
stage involves transferring these options to Adobe Illustrator, to Photoshop, and finally to
Acrobat (for presentation). The design presentation is supplied as a PDF file, with each concept
shown in context, using digital mock-ups. Then it is submitted to the client for his final
How long does it take you to do a portrait?
The actual painting takes anywhere from one to six weeks, depending on size.
I really want a portrait. Why does it cost so much money?
My first impulse would be to ask "Wouldn't you agree that it's difficult to pay TOO MUCH for
something you really want ?" But seriously, to put the cost of a portrait in perspective, I am
reprinting the following excerpt from an article in Forbes Magazine entitled "Face Value". "The
best-known artists, with famous clients, are now asking from $45,000 to as much as $300,000
to do a portrait. I have insisted on keeping my fees between $2,500 and $20,000 because part of
my mission as an artist is to see that anybody who truly wants a portrait will be able to have
one. Many people do not realize that in many cases a portrait is tax deductible expense. Let me
help you with other creative ways you may be able to have the portrait of your dreams.
Remember, you are going to be concerned about price only once, but the satisfaction of having
a portrait will last the rest of your life-and your children's life after that (as you know, my
portraits come with a 500 year warranty).
Can you work with clients in different countries?
The majority of my clients are from outside the USA, mainly due to my strong search engine
rankings. This has not adversely affected any of my design/painting projects, and as much as I
enjoy meeting the client personally, communications via telephone, Skype, and email can often
save considerable time.